Mental Health Concerns:

  • City and Hackney Mental Health Crisis line – 0800 073 0006
    Open 24 hours a day – call in case of a mental health crisis or emergency. Urgent help can also be sought by calling 999 or attending a hospital A&E department.

  • Shout – free mental health crisis text service – text ‘Shout’ to 85258
    Available 24 hours a day – more information at: www.giveusashout.org

  • The Samaritans – free phone or email support – call 116 123 or email jo@samaritans.org
    Available 24 hours a day – more information at: www.samaritans.org 

  • Campaign Against Living Miserably (CALM) – support for suicidal thoughts – 0800 58 58 58
    Phone line available 5pm-midnight daily, and more support available online at www.thecalmzone.net

  • Papyrus – support for suicidal thoughts for under-35s – 0800 068 41 41
    Phone line available 9am-midnight daily. Text support also available on 07860 039967, via email on pat@papyrus-uk.org, or online at www.papyrus-uk.org

  • SOS Silence of Suicide – support for suicidal thoughts – 0300 1020 505
    Phone line available 4pm-midnight daily. Support available online at www.sossilenceofsuicide.org 

  • Childline – support for under 19s (mental health and any other concern) – 0800 1111
    Phone line available 24 hours a day, and will not show up on a phone bill. Support also available online at www.childline.org.uk

  • Crisis Café – face to face support and a cuppa – 
    Raybould Centre, C&H Centre for Mental Health, Homerton Row, E9 6SR
    Open 6pm-9pm Monday to Friday and midday-4pm Saturdays

Community-specific support:

For longer term Mental Health support:

Parenting and family support:

  • Little Village – equipment, clothes and toys for families with children aged 0-5
    A referral is needed from a health professional, school, nursery, another charity or a faith-based organization such as the church – speak to or contact a member of the St Mary’s team if we can help with this.

  • The Community Closet – clothes and toys for children of all ages
    Contact them on hackneycommunitycloset@gmail.com or call Krista on 07506 229523

  • Free and low-cost play groups – details at education.hackney.gov.uk/content/nurseries-and-playgroups

Domestic Violence support:

  • In an emergency, call 999 for support.

  • National Domestic Abuse Helpline – 0808 2000 247
    Support is available over the phone 24 hours a day, or via online chat 10am-10pm weekdays and 10am-6pm weekends at www.nationaldahelpline.org.uk

  • Hackney Domestic Abuse Support - 020 8356 4458, 020 8356 4459 or 0800 056 0905
    All phone numbers are free from landlines and available Monday to Friday 9am-5pm. Advice is also available via email at dais@hackney.gov.uk and online at https://hackney.gov.uk/domestic-abuse-support 

  • NIA – Ending Violence Against Women and Girls – www.niaendingviolence.org.uk
    Support for women and girls is available online or by phone on 0207 683 1270

  • Men’s Advice Line – support for men experience domestic abuse – www.mensadviceline.org.uk
    Support is available online or by phone on 0800 8010 327

  • Respect Phoneline – if you are worried about your own behaviour – 0808 802 4040
    Confidential support for perpetrators and those who are concerned about their own behaviour. Phone line available Monday-Friday 10am-5pm, or support online at www.respectphoneline.org.uk

Rape and Sexual Abuse Support:

Resources and online support available at https://malesurvivor.co.uk

Addiction Support:

  • REMAR Association – support for those coming off drugs and other addictions – 0791 758 5056
    Helpline available to provide support, or contact the local organization (based in Leystonstone) on 0208 539 0452 or info@remar.uk.com

Financial Problems:

  • Local money and debt support organisations – www.hackney.gov.uk/money-advice
    The Hackney website provides information on a full range of financial issues and where to find support

  • Debt Advice Foundation – a national debt advice and education charity – 0800 043 40 50
    Free advice on any aspect of debt – the helpline is available Monday to Friday 8am-6pm. Online support is also available at www.debtadvicefoundation.org

  • The National Debtline – free confidential advice about managing debt – 0808 808 4000
    Phone support available Monday to Friday 9am-8pm and Saturdays 9.30am-1pm. Support and online chat also available at www.nationaldebtline.org

  • The Energy Saving Trust – free impartial advice to use less energy and save money – 0800 512 012
    In addition to phone support, online resources and advice are available at https://energysavingtrust.org.uk

  • Shelter – provide a specialist debt advice service on 03300 580 404
    Phone support is available Monday to Friday 9am-5pm, and support is also available via online chat at https://england.shelter.org.uk/professional_resources/debt_advice

  • The Money Adviser Network – partnered with Hackney Council to connect you to a regulated money adviser for issues from Universal Credit to budgeting – 0300 500 5000

  • Citizens Advice Bureau – for advice on a range of issues via phone, email or online
    Call the Hackney office on 020 3880 2023 or visit the Hackney Service Centre on Mondays (energy advice only), Wednesdays or Fridays from 9am – 1 Hillman Street, E8 1DY. Online support also available at https://eastendcab.org.uk/hackney/

Food and meals for free:

  • North London Action for the Homeless – free meals on Mondays at 12 noon and Wednesdays at 6pm, St Paul’s West Hackney, Stoke Newington Road. https://www.nlah.org.uk/

  • St Monica’s Church, Hoxton Square – free food distributed on Mondays from 12 noon -2.30pm. https://stmonica.co.uk/social-action

  • Humdingers Soup Kitchen – meals served on Mondays, Tuesdays, Wednesdays and Fridays at 5-7pm. 238 Hoxton Street, London N1 5LX. https://www.humdingers.org.uk/soup-kitchen/

  • Mildmay Community Centre – hot meals served on Tuesday and Thursday lunchtimes, 12.30-2pm, plus pet food bank and local community food co-op. Woodville Road, N16 8NA. https://www.mildmaycommunitycentre.org/food/

  • Lighthouse – meals served on Wednesdays and Thursdays, and food available for collection on Tuesdays, in various local venues: https://saintlighthouse.org/

  • Hackney Streets Kitchen – hot meals served on Thursday evenings at 8pm, outside Hackney Central Library, 25 Hackney Grove, E8 3NR. https://www.streetskitchen.org/locations/london

  • Hackney Community Food Share – free food collection and toiletries. Most Fridays at Alf Partridge Community Hall, Prout Road, E5 9NP - https://www.instagram.com/hackneycommunityfoodshare

  • 2nd Chance Café – hot meals, drinks and snacks available from 11am-2pm on Fridays, at the St Mary’s Community Centre (behind St Mary’s big Church), Stoke Newington Church Street, N16 9ES. https://www.2ndchancecafe.co.uk 

  • UKCG Soup Kitchen – meals served on Saturday lunchtimes, 11am-1pm. Universal Church of the Kingdom of God (UKCG), 20, off Brenthouse Road, Mare Street, E9 6QG

  • Urban Table – weekly soup kitchen on Sundays, 1.30-3pm. Round Chapel, 2 Powers Croft Road, E5 0PU.

  • FoodCycle – meals served in various locations on different days of the week. The Hackney branch is at New Kingshold Community Centre, 49 Ainsworth Road, E9 7LP, on Thursday lunchtimes. https://foodcycle.org.uk/london

  • Idia’s Community Kitchen – lunches and dinners served in various locations around Hackney on different days of the week – full details on the website: https://www.idiascommunitykitchen.com/

Food Banks:

  • Monday: Hoxton Foodbank Centre, St John’s Hoxton Crypt, Pitfield Street, N1 6NP. 11am-1pm.

  • Tuesday: Our Lady and St Joseph’s RC Church, 100a Balls Pond Road, N1 4AG. 11am-1pm.

  • Wednesday: Upper Clapton Foodbank Centre, The Leaside Trust, Spring Lane, E5 9HQ

  • Wednesday: Homerton Church Foodbank, St Luke’s Church, Homerton Terrace, E9 6RT

  • Thursday: Stoke Newington Foodbank, St Mary’s Church, Stoke Newington Church Street, N16 9ES, 12-2.30pm

  • Saturday: Florence Bennett Centre, Cherbury Street, N1 6TL. 10.30am-12.30pm.

Homelessness:

  • The Greenhouse Walk-in Centre – drop-in housing advice and GP service for single homeless people in Hackney. 9am-5pm on Mondays, Tuesdays, Thursdays and Fridays (arrive early to get an appointment). 19 Tudor Road, London E9 7SN

  • Shelter – the national advice line for homelessness help and support, plus online housing advice and webchat. https://england.shelter.org.uk/get_help Tel: 0808 800 4444

  • StreetLink – a simple way to contact local homelessness outreach services to gain help for yourself or others. https://thestreetlink.org.uk/start

  • North London Action for the Homeless – free meals, showers, haircuts and laundry on Mondays (12-1.30pm, showers and laundry from 10am) and Wednesdays (6-7.30pm, showers and laundry from 4pm).

Migrants and refugees:

  • Hackney Migrant Centre – provides assistance with services such as transport, health, food, adult education and technical support, as well as wellbeing and educational groups. Held on the 2nd and 4th Wednesday of the month at St Mary’s Community Centre, Stoke Newington Church Street. More information on the website: https://hackneymigrantcentre.org.uk/drop-in/ 

  • Praxis – provides free immigration advice to people in London via phone and drop-in clinics. https://www.praxis.org.uk/get-help